Terms of service
Fae Letters®
Overview
Fae Letters® is a brand owned and operated by Epistolary.
This website is operated under the Fae Letters® brand. Throughout the site, the terms “we,” “us,” and “our” refer to Fae Letters®, operated by Epistolary.
Fae Letters® offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, policies, or guidelines referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using the website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all Terms, you may not access the website or use any Services.
Any new features or tools added to the current store are also subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates to the website. Continued use of the site following changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
1. Online Store Terms
You must be at least the age of majority in your jurisdiction to use this site, or have given consent for any minor dependents to use it.
You may not use our products or Services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code.
A breach of any Terms will result in immediate termination of your access to the Services.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
Content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
3. Accuracy, Completeness, and Timeliness of Information
Information on this site is provided for general purposes only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time without obligation to update information.
You agree it is your responsibility to monitor changes to the site.
4. Modifications to the Service and Prices
Prices for products are subject to change without notice.
We may modify or discontinue the Service (or any part thereof) without notice.
We are not liable for any modification, price change, suspension, or discontinuation of the Service.
5. Products or Services
Certain products or Services may be available exclusively online and in limited quantities, and are subject to our Returns Policy.
We make every effort to display product imagery accurately, but cannot guarantee color accuracy on all devices.
We reserve the right to limit sales by person, region, or jurisdiction, and to limit quantities per order.
All product descriptions and pricing are subject to change without notice.
We do not guarantee that products or Services will meet expectations or that errors will be corrected.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order.
We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate billing and account information.
7. Optional Tools
We may provide access to third-party tools “as is” and “as available,” without warranties or representations.
Use of optional tools is at your own risk.
Future features and Services will also be subject to these Terms.
8. Third-Party Links
Certain content or Services may include third-party materials.
We are not responsible for third-party websites, products, or Services.
Review third-party policies before engaging in any transactions.
9. User Comments, Feedback, and Submissions
Any comments, feedback, or submissions you provide may be used by us without restriction.
We are under no obligation to maintain confidentiality, provide compensation, or respond.
We reserve the right to remove content we deem unlawful, offensive, or objectionable.
You are solely responsible for your submissions and their accuracy.
10. Personal Information
Submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally, information may contain errors, inaccuracies, or omissions.
We reserve the right to correct errors and cancel orders at any time without prior notice.
12. Prohibited Uses
You may not use the site or its content:
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For unlawful purposes
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To violate regulations or rights
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To harass, abuse, defame, or discriminate
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To submit false or misleading information
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To upload malware or malicious code
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To collect personal data without consent
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To spam, phish, scrape, crawl, or interfere with security features
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, timely, secure, or error-free Service.
Products and Services are provided “as is” and “as available” without warranties of any kind.
To the fullest extent permitted by law, Fae Letters® and Epistolary are not liable for any damages, including indirect, incidental, or consequential damages.
14. Indemnification
You agree to indemnify and hold harmless Fae Letters®, Epistolary, and their affiliates, officers, employees, and agents from claims arising from your breach of these Terms or violation of laws or third-party rights.
15. Severability
If any provision of these Terms is found unlawful or unenforceable, that provision will be severed without affecting the remaining Terms.
16. Termination
Obligations and liabilities incurred prior to termination remain enforceable.
We may terminate this agreement without notice if you violate these Terms.
17. Entire Agreement
These Terms, along with any posted policies, constitute the entire agreement between you and us and supersede prior agreements.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States.
19. Changes to Terms of Service
The most current version of the Terms is available on this page.
Continued use of the site after changes constitutes acceptance of those changes.
20. Contact Information
Questions regarding these Terms of Service should be submitted via our contact page: